Mr. Kenneth Chow heads the claims department of a general insurance company. He has over 20 years experience in claims management in the general insurance industry. His experience ranges over all lines of business with a specialization in liability claims and litigation cases.
Mr. Chow has served on various technical task forces in insurance industrial bodies. He was the founding convener of the Claims Committee under the Employees' Compensation Insurance Residual Scheme of The Hong Kong Federation Insurers and also member of Personal Injury - Medical Negligence Law Association.
He is the panel Assessor and General Mediator of Hong Kong Mediation Accreditation Association Ltd. and Hong Kong Mediation Centre. He is also the instructor in Certificate of Professional Mediator Training and past council member of Hong Kong Mediation Centre. Moreover, he is the listed panel mediator of HKSAR Lands Tribunal for Building Management Cases and listed accredited mediator for the Land (Compulsory Sale for Redevelopment) Ordinance Pilot Mediation Scheme.
He has given various talks on promoting mediation to community, professional bodies and commercial sectors. He has been one of the speakers of television programme on mediation at Asia Television Ltd.